Shipping policy

Shipping Policy

At Tehzeeb Jewels, we aim to deliver your orders as quickly and safely as possible. Please review our shipping policy below for more information:

  1. Order Processing

    • Orders are processed within 2-3 business days after payment confirmation.
    • Once your order has been processed and shipped, you will receive a confirmation email with tracking information (if applicable).

  2. Shipping Locations
    We offer shipping to various locations within the country and may also offer international shipping in certain cases. Delivery availability and shipping rates will be displayed at checkout based on your location.

  3. Shipping Methods
    We partner with trusted delivery services to ensure reliable and timely shipping. The available shipping methods and rates will be presented during checkout, allowing you to select the option that best suits your needs.

  4. Shipping Fees
    Shipping fees are calculated at checkout based on your location, the size and weight of the order, and the shipping method chosen. Any applicable taxes or duties will also be added to the total cost.

  5. Estimated Delivery Time

    • Domestic deliveries typically take 5-7 business days after dispatch, depending on the destination.
    • International deliveries may take longer, typically between 7-14 business days, depending on the destination and customs processing.

  6. Delays and Issues
    While we strive for timely delivery, we are not responsible for delays caused by third-party carriers, weather conditions, or customs procedures. If you experience a significant delay, please contact us, and we will do our best to assist you.

  7. Lost or Damaged Items

    • If your order is lost or damaged during shipping, please contact us immediately so we can investigate and assist you with a resolution.
    • We recommend checking your delivery address carefully before completing your order to avoid any issues with delivery.

  8. Shipping Restrictions

    • Certain products may have shipping restrictions due to size, weight, or location. If your order cannot be shipped, we will notify you promptly and offer an alternative or refund.

  9. Address Accuracy
    Please ensure your shipping address is correct when placing an order. We are not responsible for delays or errors caused by incorrect address details.