Return & Refund Policy

Return & Refund Policy

At Tehzeeb Jewels, customer satisfaction is our top priority. We understand that sometimes purchases may not meet expectations. Please read our return and refund policy below:

1. Eligibility for Return:

   • Returns are accepted within 7 days from the date of purchase or delivery.
   • Items must be unused, in their original condition, and packaging.
   • Customized or engraved items are not eligible for return unless defective or damaged.

2. Return Process:

   • To initiate a return, please contact us within 7 days of receiving your order.
   • A representative will assist you with the return process.

3. Refund Process:

   • Once the returned item is received and inspected, a refund will be processed to the original payment method within 5-7 business days.
   • Shipping costs are non-refundable.

4. Damaged or Defective Items:

   • If you receive a damaged or defective item, please inform us immediately. We will arrange for an exchange or full refund.

5. Exchanges:

   • Exchanges are only allowed for items of equal or lesser value. If you wish to exchange an item, please follow the return process first.

Thank you for choosing Tehzeeb Jewels. We strive to offer the best in quality and service.